# Levamo Help Center

> How can we help?

## Getting Started with Levamo

- [Getting started with Levamo](https://support.levamo.com/en/articles/11190418-getting-started-with-levamo.md): A step-by-step guide to deploying your environment, setting up your WordPress site, and going live.
- [Getting started FAQ](https://support.levamo.com/en/articles/8896227-getting-started-faq.md): Common questions from customers new to Levamo, covering billing, plans, and the platform.
- [How to contact Levamo support](https://support.levamo.com/en/articles/8896445-how-to-contact-levamo-support.md): Reach the Levamo support team by chat, ticket, or email, 24/7.
- [Understanding Levamo's support plans](https://support.levamo.com/en/articles/8499886-understanding-levamo-s-support-plans.md): Learn more about the different types of support plans that Levamo offers.
- [How to give dashboard access to Levamo's support team](https://support.levamo.com/en/articles/9298218-how-to-give-dashboard-access-to-levamo-s-support-team.md): Learn how to give Levamo's support team access to your dashboard for deeper and faster troubleshooting.
- [How to request a managed website migration](https://support.levamo.com/en/articles/14479866-how-to-request-a-managed-website-migration.md): A complete guide to submitting a migration request and understanding what happens next.
- [How to prepare your local WordPress environment for migration to Levamo](https://support.levamo.com/en/articles/10035260-how-to-prepare-your-local-wordpress-environment-for-migration-to-levamo.md): Export your files and database from Local, XAMPP, MAMP, or WampServer to prepare for migration to Levamo.

## Sites and Environments

- [Overview of Sites and Environments on Levamo](https://support.levamo.com/en/articles/11194212-overview-of-sites-and-environments-on-levamo.md): Understand how environments and sites work together—and how they differ—in your hosting architecture.
- [How to Add a Site to an Environment](https://support.levamo.com/en/articles/11194359-how-to-add-a-site-to-an-environment.md): Learn how to create a site on Levamo.
- [What is Transactional Email?](https://support.levamo.com/en/articles/11193989-what-is-transactional-email.md): Learn what transactional email is, why it's important for your WordPress site, and how it’s handled on Levamo.
- [How to Set Up Transactional Email on Levamo](https://support.levamo.com/en/articles/11194008-how-to-set-up-transactional-email-on-levamo.md): Connect your site to a dedicated email provider for reliable delivery of critical emails.
- [How to Delete a Site](https://support.levamo.com/en/articles/8953384-how-to-delete-a-site.md): Permanently remove a WordPress site from your Levamo environment, including all its files, database, and backups.
- [AI Management](https://support.levamo.com/en/articles/16311847-ai-management.md): How AI Management connects your WordPress site to the AI assistant you already use, and how to set it up.
- [Understanding WPVibe Account Connections](https://support.levamo.com/en/articles/16817073-understanding-wpvibe-account-connections.md): Why your AI assistant sees your Levamo sites under one email and not another, and how to fix it.
- [AI Management Recipes](https://support.levamo.com/en/articles/16817072-ai-management-recipes.md): Copy-and-paste prompts for common WooCommerce, LMS, and maintenance tasks on any site connected through AI Management.
- [How to set up and manage a staging site](https://support.levamo.com/en/articles/15377849-how-to-set-up-and-manage-a-staging-site.md): Create a safe testing environment for your WordPress site without affecting your live content.
- [Managing your site database](https://support.levamo.com/en/articles/8463583-managing-your-site-database.md): Access and manage your site's MariaDB database directly from the Levamo dashboard.
- [Security features on the Levamo dashboard](https://support.levamo.com/en/articles/8999895-security-features-on-the-levamo-dashboard.md): An overview of Monarx malware protection and the Advanced SiteShield security add-on on Levamo.
- [Introduction to Levamo Dashboard Statistics](https://support.levamo.com/en/articles/8484739-introduction-to-levamo-dashboard-statistics.md)
- [Understanding Servers and What to Monitor](https://support.levamo.com/en/articles/10577919-understanding-servers-and-what-to-monitor.md): Understand server resource management, including CPU and RAM scaling, storage management, and key metrics to ensure optimal performance.
- [How to Import and Export Your Database with phpMyAdmin](https://support.levamo.com/en/articles/10189274-how-to-import-and-export-your-database-with-phpmyadmin.md): See how to import and export your site's database.
- [Managing backups](https://support.levamo.com/en/articles/15137886-managing-backups.md): A complete guide to how backups work on Levamo, including how to create, restore, download, schedule, and upgrade to hourly backups.
- [How to connect to a site via SFTP/SSH](https://support.levamo.com/en/articles/11411774-how-to-connect-to-a-site-via-sftp-ssh.md): Connect to your site securely using SFTP for file transfers or SSH for command-line access.
- [Introduction to File Manager on the Levamo Dashboard](https://support.levamo.com/en/articles/8485008-introduction-to-file-manager-on-the-levamo-dashboard.md): Learn the ins and outs of the Levamo file manager.
- [How to Create an SSH Key Pair on Levamo](https://support.levamo.com/en/articles/12658686-how-to-create-an-ssh-key-pair-on-levamo.md): Generate or import an SSH key pair to securely access your site on Levamo using SFTP or SSH.
- [Site and environment logs](https://support.levamo.com/en/articles/8463915-site-and-environment-logs.md): Understand and access the logs available for your sites and environments in the Levamo dashboard.
- [Caching on Levamo](https://support.levamo.com/en/articles/8463711-caching-on-levamo.md): A guide to the caching layers that keep your WordPress site fast and how they work together.
- [How to clear your site cache](https://support.levamo.com/en/articles/8463773-how-to-clear-your-site-cache.md): Learn how to clear server-side cache on your Levamo site, including OPcache, KeyDB, and LiteSpeed Cache.
- [How to manage cron jobs on Levamo](https://support.levamo.com/en/articles/8498760-how-to-manage-cron-jobs-on-levamo.md): Add custom cron jobs and offload WP-Cron to the server from the Levamo dashboard.
- [How to create an environment](https://support.levamo.com/en/articles/11194240-how-to-create-an-environment.md): Set up a server environment for your WordPress site before or during the site creation process.
- [How to delete an environment](https://support.levamo.com/en/articles/15083415-how-to-delete-an-environment.md): Permanently remove an environment and all associated data from your Levamo account.
- [How to configure an environment firewall](https://support.levamo.com/en/articles/16820078-how-to-configure-an-environment-firewall.md): Control network access to an environment with firewall rules and the Cloudflare Whitelist.
- [Introduction to PHP Version Management on Levamo Dashboard](https://support.levamo.com/en/articles/8463661-introduction-to-php-version-management-on-levamo-dashboard.md)

## Domains & CDN

- [Guide to custom domains](https://support.levamo.com/en/articles/14749755-guide-to-custom-domains.md): Learn how Levamo manages custom domains through its Cloudflare integration and how to choose the best connection method for your site.
- [Understanding domain statuses on Levamo](https://support.levamo.com/en/articles/13755318-understanding-domain-statuses-on-levamo.md): Learn all about domain statuses on the Levamo dashboard.
- [How to change your nameservers](https://support.levamo.com/en/articles/14648308-how-to-change-your-nameservers.md): Understand what nameservers are and how to update them at your domain registrar.
- [Understanding DNS records on Levamo](https://support.levamo.com/en/articles/13755606-understanding-dns-records-on-levamo.md): Understand the DNS record types available in your Levamo dashboard, powered by Cloudflare.
- [Domains FAQ](https://support.levamo.com/en/articles/15000739-domains-faq.md): Answers to the most common questions about custom domains, DNS, Cloudflare, CDN, caching, and security on Levamo.
- [How to connect your custom domain to a Levamo website](https://support.levamo.com/en/articles/14745959-how-to-connect-your-custom-domain-to-a-levamo-website.md): Connect an apex domain or a subdomain to your Levamo site using the Nameserver, Cloudflare API, or CNAME for subdomain method.
- [How to Import a DNS Zone File](https://support.levamo.com/en/articles/13755692-how-to-import-a-dns-zone-file.md): Learn how to import your domain's zone file into Levamo, including format requirements, supported record types, and troubleshooting common issues.
- [How to migrate a Levamo CDN domain to Cloudflare](https://support.levamo.com/en/articles/13943275-how-to-migrate-a-levamo-cdn-domain-to-cloudflare.md): Upgrade your Levamo CDN domain to Cloudflare-powered DNS for enterprise-grade performance and security.
- [How to migrate a DNS-only domain to Cloudflare](https://support.levamo.com/en/articles/13943598-how-to-migrate-a-dns-only-domain-to-cloudflare.md): Upgrade your DNS-only domain to Cloudflare-powered DNS and unlock enterprise-grade CDN, WAF, and full page caching.
- [How to recover an expired domain](https://support.levamo.com/en/articles/10189432-how-to-recover-an-expired-domain.md): Learn how to renew your domain with your registrar, update its status, and reconnect it to Levamo.
- [How to export a DNS zone file](https://support.levamo.com/en/articles/10180267-how-to-export-a-dns-zone-file.md): Export your domain's DNS records as a zone file from the Levamo dashboard.

## Plans, Subscriptions, and Billing

- [Technical specifications of Levamo plans](https://support.levamo.com/en/articles/11886518-technical-specifications-of-levamo-plans.md): A full breakdown of key features and limits across Levamo hosting plans.
- [Understanding estimated visits on Levamo](https://support.levamo.com/en/articles/11940530-understanding-estimated-visits-on-levamo.md): How estimated visits work on Levamo plans and what they mean for your site’s performance and scalability.
- [Understanding the structure of your Levamo account](https://support.levamo.com/en/articles/11194154-understanding-the-structure-of-your-levamo-account.md): A clear breakdown of how teams, subscriptions, plans, environments, and sites all connect.
- [Troubleshoot sign-in with GitHub issues](https://support.levamo.com/en/articles/10563970-troubleshoot-sign-in-with-github-issues.md): Learn how to resolve sign-in issues with GitHub by ensuring your account has a public email address.
- [How to upgrade your plan](https://support.levamo.com/en/articles/14827144-how-to-upgrade-your-plan.md): Learn how to upgrade your Levamo plan from the dashboard, and what to do if you want to explore a downgrade.
- [How to Use Discount Codes on Levamo](https://support.levamo.com/en/articles/9055743-how-to-use-discount-codes-on-levamo.md): See how you can use discount codes when purchasing subscription.
- [Understanding billing at Levamo](https://support.levamo.com/en/articles/10628702-understanding-billing-at-levamo.md): Understand how subscriptions renew, how invoices and payments work, and what happens when a payment is missed.
- [How to handle unrecognized charges from Paddle.net](https://support.levamo.com/en/articles/11035780-how-to-handle-unrecognized-charges-from-paddle-net.md): Learn all about charges from our merchant of record, Paddle.
- [How to Pause a Subscription](https://support.levamo.com/en/articles/8953303-how-to-pause-a-subscription.md): Learn how to pause your Levamo subscription for up to 6 months.
- [How to add a new subscription](https://support.levamo.com/en/articles/9056515-how-to-add-a-new-subscription.md): Add a new subscription and plan to your Levamo account.
- [How to cancel a subscription](https://support.levamo.com/en/articles/9142700-how-to-cancel-a-subscription.md): Cancel an active subscription from your Levamo dashboard or by contacting support.
- [How to Update Payment Details](https://support.levamo.com/en/articles/9734197-how-to-update-payment-details.md): Learn how to change how you pay for Levamo services.
- [How the Levamo Free Trial Works](https://support.levamo.com/en/articles/9424398-how-the-levamo-free-trial-works.md): Everything you need to know about what’s included in your Levamo trial—and how to upgrade or cancel.
- [How to Add Additional Local Storage to Your Plan](https://support.levamo.com/en/articles/9905867-how-to-add-additional-local-storage-to-your-plan.md): A guide for adding extra SSD storage to your hosting plan through the dashboard, with important details and billing information.
- [How to add additional backup storage to your plan](https://support.levamo.com/en/articles/10006408-how-to-add-additional-backup-storage-to-your-plan.md): A guide for adding extra backup storage to your hosting plan through the dashboard, with important details and billing information.

## Account Management

- [How to access my Levamo account ID](https://support.levamo.com/en/articles/9019386-how-to-access-my-levamo-account-id.md): See where to find your Levamo account ID in the dashboard.
- [How to delete your Levamo account](https://support.levamo.com/en/articles/10445224-how-to-delete-your-levamo-account.md): Permanently delete your Levamo account and all associated data.
- [Team roles and permissions](https://support.levamo.com/en/articles/9805193-team-roles-and-permissions.md): A guide to the roles available in your Levamo team, what each one can do, and how to manage them.
- [How to manage team members](https://support.levamo.com/en/articles/11135823-how-to-manage-team-members.md): Invite, update, and remove team members from your Levamo account.

## Affiliate Program

- [Levamo Affiliate Program](https://support.levamo.com/en/articles/11832136-levamo-affiliate-program.md): Everything you need to know about joining the Levamo Affiliate Program, earning commissions, and understanding program rules and payouts.

## WordPress Guides

- [Activating WP Debug in the Levamo Dashboard](https://support.levamo.com/en/articles/8447270-activating-wp-debug-in-the-levamo-dashboard.md)
- [Simplifying WordPress Version Management with the Levamo Dashboard](https://support.levamo.com/en/articles/8470127-simplifying-wordpress-version-management-with-the-levamo-dashboard.md)
- [WordPress Cron vs. Linux Cron](https://support.levamo.com/en/articles/8297112-wordpress-cron-vs-linux-cron.md)
- [What is xmlrpc.php and why disable it?](https://support.levamo.com/en/articles/8394704-what-is-xmlrpc-php-and-why-disable-it.md): Understanding the role of xmlrpc.php in WordPress and the security benefits of disabling it.
- [Best Practices to Reduce Disk Utilization in WordPress](https://support.levamo.com/en/articles/12082953-best-practices-to-reduce-disk-utilization-in-wordpress.md): Learn how to reduce WordPress disk usage with practical steps for media, backups, logs, and database cleanup.
- [Understanding Subdomains and Subdirectories](https://support.levamo.com/en/articles/10191647-understanding-subdomains-and-subdirectories.md): Learn the differences, use cases, and why Levamo recommends subdomains for flexibility, compatibility, and control.
- [How to Perform a WordPress Search and Replace](https://support.levamo.com/en/articles/8389400-how-to-perform-a-wordpress-search-and-replace.md): Learn how to update URLs, text, and database values in WordPress safely using plugins, WP-CLI, or phpMyAdmin.
- [Getting Started with WooCommerce on Levamo](https://support.levamo.com/en/articles/9490518-getting-started-with-woocommerce-on-levamo.md): Learn about how to set your site up with WooCommerce on Levamo.
- [Troubleshooting WordPress Plugins Using Levamo Dashboard](https://support.levamo.com/en/articles/8464280-troubleshooting-wordpress-plugins-using-levamo-dashboard.md)
- [How to Back Up and Download Your WordPress Site Using Duplicator](https://support.levamo.com/en/articles/11872625-how-to-back-up-and-download-your-wordpress-site-using-duplicator.md): Step-by-step guide to backing up your WordPress site with Duplicator. Simple, safe, and no tech skills needed.